Department Profiles: BRIGADES

We want this community blog to be a place for you to go to for a behind the scenes look at TerraCycle, so what better way than by letting you know about the individuals that make our programs possible? Welcome to our new Department Profiles series.

TerraCycle Brigade Team

From left to right: Josef, Sara, Karina, Grace, Amelia, Bret, and Michael. Missing: Dan

First off? Our Brigades department. This 8 person team (along with almost 15 interns) works hard to communicate between sponsors, the rest of the company, and of course, all of our lovely Brigade members. That communication is key to keeping the  Brigades program running smoothly. “Above all,” said Brigades Account Manager Josef Ehntholt, “we want to make sure that the brigades are easy, fun, and successful.”

The easiest way to accomplish this is simple: by keeping everyone happy. To keep sponsors happy, the Brigades team creates case studies highlighting how successful different collection campaigns have been. But what good would the Brigades program be if the people collecting waste weren’t happy? To ensure that the program is running efficiently and is convenient and fun for the people who sign up, the Brigades department directly interacts with participants to find out what works, and what might not. They also work to try and create incentives and contests for Brigades members. Needless to say, each member within the department wears very different hats in order to accomplish all of their goals.

The work that the Brigades Department does is extremely important to TerraCycle’s main mission because they work directly to increase collections and keep as much waste out of the landfill as possible.

10 responses »

  1. Lori Bailey says:

    Hello Terracycling friends!
    I am the terracycling coordinator at my sons elementary school here in North Carolina.
    I started the program here in Jan. of 2012. We are happy to be a part of this organization and belive we are making a difference in our world.
    When I read the latest email from Terracycling about our Brigades Department, and how (to be successful) communication is key, I knew now was the time to respond with any concerns/problems.
    I have only one: Wait-listing. Our school is on 4 or 5 different wait-lists, and have been for months. I have inquired when these might be lifted, but no one at TerraCycle knows.
    Meanwhile, (#1) the piles keep growing, taking up valuable space in my home — esp. the chip bags. Also, (#2) being “waitlisted” means we are not able to participate in contests for these briagdes. Not fair. Whenever TerraCycle has a contest, everyone should be able to participate. Don’t you agree?
    I welcome any advice, tips, etc. to help us get off the waitlist and encourage our Brigades team to find solutions to these problems.
    Thank you for your attention to this problem–I hope there is a solution soon.
    Sincerely,
    Lori Bailey

  2. Christena Bender says:

    PLEASE ALLOW THE WRITING UTENSIL BRIGADE TO BE OPEN TO MORE BRIGADERS! WE HAVE BEEN COLLECTING FOR TWO YEARS AFTER BEING REMOVED FROM THE BRIGADE DURING A TRANSITION IN OUR SCHOOL AND NOT WANTING TO GIVE UP AND THROW THESE PRECIOUS ITEMS INTO THE TRASH II HAVE BEEN STILL COLLECTING THEM AND WAITING AND WAITING AND WAITING! COME’ON TERRACYCLE ALLOW MORE TO PARTICIPATE!!!!

    • tccommunity says:

      Hello Christena,

      We do apologize for the inconvenience we have caused you. We cannot guarantee that a spot will open up immediately, but we will guarantee that we will try our absolute hardest to exhaust all of our options to get you in. Thank you for your patience Christena.

  3. […] having relocated to our current HQ in Trenton in 2004, and began accepting applications for waste Brigades in […]

  4. […] left with. To make next-day cleaning up easier, recycle some of your waste through TerraCycle’s Brigade programs! Recycle your used drink pouches and red Solo cups after everyone quenches their thirst, […]

  5. […] we’ve created this space to provide you with tips, tricks, ideas and resources to grow your Brigade within your organization and in your […]

  6. […] … So you want to make sure you store them properly before sending them in! As an office that is built on trash and from trash, we know how to keep the bugs out of the collection box and sticky juices off your fingers, and we want to share our tips with you so that your collections go as smoothly as possible. While juice pouches may be the stickiest thing we collect, these tips apply to any TerraCycle collection programs! […]

  7. […] In order to get the most out of your collections, it’s more important to redeem your points. Not to mention that it’s one of the most exciting parts of being in a Brigade! […]

  8. […] what do with the points you receive for collecting may be a more complicated process. With most Brigade programs, your account is awarded with two TerraCycle points for each qualified piece of waste you send to […]

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